Learning Ambassadors train and onboard new employees in Amazon warehouses. Essentially, they prepare new associates for success. They work under the Training Department and you can tell them from other associates by their uniquely colored safety vests – often green…
TOM (Transport Operations Management) Team at Amazon is the department in charge of managing the facilities’ freight and trailer yards. They are the first point of contact for inbound goods. TOM team associates start at tier 3 with transportation associates…
The ICQA department in Amazon warehouses is charged with assessing the accuracy and quality of inventory. ICQA associates help execute this task. ICQA stands for inventory control and quality assurance. ICQA is also called inventory control specialist in other organizations.…
Amazon has almost 1 million warehouse employees across the US. At the same time, Amazon warehouses have a very high turnover rate – about 150% a year. The reasons for this unusual turnover rate are due to peculiarities specific to…
Amazon facilities have rules and policies that every associate must adhere to. Failure to do so might result in termination of employment. Some policy violations – such as safety violations, fighting and threats (these are known as Category 1 infractions)…
Amazon warehouse facilities get quite busy towards the end of the year. This period is referred to as peak in Amazon parlance. Peak season happens during major holidays such as Thanksgiving and Christmas. Peak can be quite hectic for associates…
Packing is one of the main entry level roles (process paths) at Amazon facilities. Packers are mainly tasked with placing items into boxes or padded envelopes (jiffies) before they are shipped out to customers. Job Description Meet and exceed productivity…
With almost 200 facilities in the US and around the world, Amazon’s warehouse network is one of the largest in the world. These facilities range from 600,000 to 800,000 square feet in size. Each of the buildings has a capacity…
Voluntary time off (VTO) is unpaid time off given by Amazon to warehouse associates who wish to leave work early or not come to work at all. It is available to full-time, flex, reduced-time and part time employees. It is…